Privacy Policy

We value your privacy.

We do not store any payment card information nor will we share your details with any 3rd parties. We do keep any address and contact information you have provided us with for the sole use of managing your account and ensuring orders you have placed with us with us are dealt with efficiently.

Privacy Policy 


This document is aimed at customers receiving marketing communications from Cape Wine & Food Ltd. It is an explanation of why we collect your personal data, how we store, how long we keep it and who we share it with. The document also outlines your rights regarding your personal data and who to speak to if you have any concerns regarding the management of your data at the business.


Why we process your personal data

In order to provide information to you about our services, Cape Wine & Food Ltd will record and process your contact details. We process your personal data primarily on the basis of Legitimate Interest.

A copy of our Legitimate Interests Assessment is available on request as part of our commitment to managing your information rights. Please contact the Data Protection Officer if you require to see this.


What we do with your data

By processing your Personal Information under Legitimate Interest, you will receive any information you requested, as well as allowing us to send you appropriate and useful communications. This includes but is not limited to our business communications regarding:

Events such as Pop Up Dinners, winetastings, Meeting the winemakers etc.

News of services, Marketing of products etc.

You can stop receiving our marketing communications by following the Unsubscribe instructions included in every email.


Where and how we collect and keep your data

Submitted personal details: When you sign up for events or communications on the website, liaise with our marketing team, send us an email, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include your name, physical address, email address, IP address, phone number.  By giving us this information, you agree to this information being collected, used, disclosed, transferred within the United Kingdom (to our data storage centre in England) and stored by us.

Automatically collected information: When you browse our website we may collect information about your visit to our website and your web browsing. This information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our website. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

All personal information is kept on site and in a secure storage facility. Electronic data is protected by the use of access control, and a robust network security regime. Paper documents that include personal information are kept securely locked away.

 How long will we keep your personal data

We will only store your data, until such time as we are informed that your email address is redundant or you no longer wish to receive emails from us.

 Who we share your personal data with

We will not share any of your information without a lawful reason to do so. The process of sharing will always be as secure as possible. We do not share any information with organisations outside the European Economic Area.

 Your rights regarding your personal data

The General Data Protection Regulation allows you the following rights:


What we do to ensure your personal data is secure

Cape Wine & Food Ltd is registered with the Information Commissioner’s Office (ICO) as a data controller. Our registration number is

In order to keep your data secure we abide by, and are accredited for the following standards:

IPayment Card Industry Data Security Standards (PCI DSS) (includes an annual review)

Reporting concerns regarding our management of your data

If you have any concerns regarding our management of your data please make us aware by contacting our Data Protection Officer. You have a right to make a complaint to the ICO at any time.

Contact Details

Data Protection Officer: Deborah Bass Email: Tel: 01784 451860